Play safely,
enjoy responsibly
At zz66 we believe entertainment is at its best when kept within control. On this page you will find ways to limit your spending and time, how to recognise warning signs, and where to get support if needed.
The Foundation of Responsible Gambling
Why zz66 prioritises this and what has been put in place for you.
Online casino and sports betting are a legitimate form of entertainment, but they remain enjoyable only when you stay within your financial and personal limits. zz66 has been committed from the start to building an environment where members can play safely and with full awareness.
Before playing on our platform, it is important to make certain decisions for yourself — how much money you can afford to spend, how much time you will give it, and accepting losses gracefully when they happen. Under our Terms and Conditions, every member is required to follow responsible behaviour and we maintain arrangements to support members accordingly.
Gambling or betting should not be seen as a source of income. The tendency to place larger bets to recover a loss — known as "chasing losses" — is an early warning sign. At zz66 we try to identify this type of behaviour and reach out to members when needed.
If you ever find yourself asking "am I playing too much?" — use the tools further down this page. Our FAQ page has more information on responsible gambling.
We keep your personal information secure and your identity is kept confidential when seeking any support. Our Privacy Policy explains this in detail.
Our Commitment
zz66 operates as a responsible platform and treats the safety of every member as the highest priority.
We do not allow underage individuals to open accounts. Members can set their own deposit limits, time limits, and self-exclusion if needed.
Our support team is available seven days a week, twenty-four hours a day, in both Bengali and English.
Tools to Set Your Limits
zz66 gives you the ability to control your own gaming environment. The tools below can be used directly from your account settings.
Deposit Limits
Set a maximum amount for daily, weekly, or monthly deposits. Changing the limit requires a 24-hour waiting period, so there is no room for overspending on impulse.
Time Limits
Decide in advance how long you will play in one session. Once the set time passes, the system will alert you and the session can automatically end if needed.
Temporary Break
If you want to take a break for a few days, you can suspend your account temporarily for anywhere from 1 day to 6 weeks. You will not be able to log in during this time.
Self-Exclusion
If you feel you need a longer break, you can request to close your account for 6 months, 1 year, or permanently. Once self-exclusion is active, it cannot be lifted before the set period ends.
Activity Report
View a full history of your deposits, withdrawals, total bets, and profit or loss at any time. This information helps you understand your own habits.
Reality Reminder
At regular intervals a message will appear showing how long you have been playing and your total spend. This helps you stay aware.
Submit a Self-Exclusion Request
Fill in the details below and notify our support team. Action will be taken on your account within 24 hours.
Recognise the Warning Signs
If any of the points below apply to you, take a break right away and talk to someone close to you or contact our support team.
- You find yourself repeatedly placing larger bets to recover losses.
- You are borrowing money from family or friends without telling them it is for betting or gambling.
- You are prioritising gambling over work, study, or family responsibilities.
- You feel restless or irritable when you are unable to play.
- Savings or money set aside for specific purposes is being spent on betting.
- You want to stop playing but keep coming back and cannot control yourself.
Healthy Gambling Habits
Recreational gambling stays enjoyable when these principles are followed.
Where to Find Support
You do not have to face this alone. Your family, trusted friends, and our support team are here for you.
zz66 Live Chat Support
For any issue — whether about your account or gambling limits — contact our 24/7 live chat team. Support is available in both Bengali and English.
Email Support
You can send any request for self-exclusion, account closure, or responsible gambling matters by email. Our team aims to respond within 24 hours.
Email: [email protected]
Family and Friends
If you notice a problem, tell someone close to you first. A family member or trusted friend is often the best support. Take their concerns seriously — they want what is best for you.
Professional Counselling
If you feel the problem runs deep, seek help from a mental health professional or addiction counsellor. Several government and private hospitals in Bangladesh have mental health departments where complete confidentiality is maintained.
Peer Support Groups
Talking to people who have been through the same experience is often the most effective support. Various community organisations and support groups offer this service free of charge — ask locally or contact our support team for guidance.
Common Questions About Responsible Gambling
Answers to the questions our members ask most about responsible gambling.