zz66 Privacy Policy
This document explains in detail how the personal information we hold about you is collected, used, and protected when you register on the zz66 platform, place bets, or play games.
Introduction and Scope
This Privacy Policy ("Policy") applies to the zz66 platform and all services provided under it. When you register, log in, play games, place bets, make deposits or withdrawals, or contact our support team on zz66, you voluntarily provide certain information to us, and some information is generated automatically.
The purpose of this Policy is to clearly inform you about what data we collect, why we collect it, and how securely it is kept. By continuing to use our services, you are considered to have agreed to the terms of this Policy. This Policy should be read alongside our Terms and Conditions, as both documents together define the relationship between you and us.
We believe personal privacy is a fundamental right. That is why zz66 collects only the information genuinely needed to provide the service — nothing beyond that is collected.
What Information Is Collected
2.1 Information You Provide Directly
When you create an account or use any service on zz66, the following information may be collected:
- Full name and date of birth (for age verification)
- Mobile number and email address
- Username and password (stored in encrypted form)
- Payment details — bKash, Nagad, or Rocket number (for transaction verification)
- National ID card or passport information (where identity verification is required)
2.2 Automatically Collected Information
The following information is generated automatically while you use the platform:
- IP address and device type
- Browser version and operating system
- Login time, date, and session duration
- Gaming history and betting activity
- Transaction records — dates and amounts of deposits and withdrawals
- Cookie and local storage data (see Section 6 for details)
How Your Information Is Used
zz66 uses collected information only for specific, legitimate purposes. Your information may be used for the following reasons:
3.1 Providing and Operating Services
- Completing account registration and verification
- Processing financial transactions and maintaining records
- Providing bonuses, VIP benefits, and promotions
- Delivering customer support via live chat and email
3.2 Security and Protection
- Preventing fraud, money laundering, and unauthorized access
- Detecting unusual account activity
- Age verification — the platform is for persons aged 21 and above only
3.3 Improving Service Quality
- Analyzing user experience and improving the platform
- Identifying and resolving technical issues
- Planning and testing new services
Data Storage and Deletion
Your information is stored securely while your account is active. Even after an account is closed, some information may need to be retained for a specified period due to legal or regulatory obligations. Financial transaction records and identity verification information are generally kept for an extended period.
Once the retention period has passed or the purpose for storage has been fulfilled, zz66 securely deletes or anonymises the data so it can no longer be linked to any individual.
Sharing Information with Third Parties
zz66 never sells your personal information or transfers it to third parties for commercial purposes. However, limited information may be shared in the following specific circumstances:
5.1 Payment Service Providers
Necessary information is exchanged with mobile banking services such as bKash, Nagad, and Rocket to process deposit and withdrawal transactions. This is solely for the purpose of verifying and completing transactions.
5.2 Technology and Security Partners
Organisations that assist in operating the platform's technology — such as server services, cybersecurity, or fraud-prevention firms — may access information only on a contractual basis and to a limited extent.
5.3 Legal Obligations
It may be legally required to provide information in accordance with valid orders from a competent court or statutory authority. In such cases, zz66 is obliged to comply.
Cookies and Tracking Technologies
The zz66 website uses cookies and similar technologies. Cookies are small text files stored in your browser.
6.1 Types of Cookies
- Essential Cookies: Required for login sessions and security — these cannot be disabled.
- Functional Cookies: Used to remember your preferences, language, and settings.
- Analytical Cookies: Used to understand how the site is used — data remains anonymous.
You can disable non-essential cookies from your browser settings. However, doing so may limit some features of the platform.
Your Rights Regarding Your Information
You have the following rights over your personal information:
- Right to Know: You can find out what information we hold about you.
- Right to Correction: You can request that incorrect or incomplete information be corrected.
- Right to Deletion: Under certain conditions, you can request that your information be deleted.
- Right to Restrict Use: You can object to your information being used for certain specific purposes.
- Right to Portability: You can request your information in a structured format.
To exercise these rights, contact our support team via live chat or email. We generally review requests within 30 business days.
Responsible Gaming and Your Rights
Alongside protecting your information, your right to responsible gaming is also important to us. Requests for self-exclusion or deposit limits are covered by the same privacy protections.
Data Security Measures
zz66 uses industry-standard technology to keep your personal information secure. The key components of our security framework are:
- All data transmission encrypted using SSL (Secure Socket Layer) technology
- Passwords and sensitive information stored using hashing and salting methods
- Regular security audits and vulnerability assessments
- Restricted access — only authorised staff can access information
- Firewall and intrusion detection systems
- Two-step verification (OTP) available
While we take the highest security measures, no data transmission over the internet is entirely without risk. Your contribution to your own account security also matters — use a strong password and do not share it with anyone.
Protection of Minors
The zz66 platform is strictly for persons aged 21 and above. We do not knowingly collect any information from minors.
Age is verified at registration, and identity documents may be checked in cases of doubt. If we become aware that information belonging to a minor is held by us, it will be deleted immediately and the relevant account will be closed.
Parents and guardians should monitor the online activity of children and teenagers in their household. Further guidance on this is available in our Responsible Gaming guidelines.
Policy Changes and Updates
zz66 reserves the right to review and amend this Privacy Policy as needed. If any significant changes are made, we will inform you in the following ways:
- Displaying a notice directly on the platform
- Sending a message to your registered email or mobile
- Updating the "Last Updated" date at the top of this page
If you continue using the platform after changes have been made, you will be considered to have agreed to the updated policy. We recommend checking this page regularly.
You can also visit our About Us page for a general overview of the zz66 platform and its objectives, as well as the overall terms of use.
Contact and Complaints
For any questions, requests, or complaints regarding this Privacy Policy, please contact our support team. We are available 24 hours a day, 7 days a week in both Bengali and English.
Live Chat: Immediate support is available directly through live chat on the platform
Email:
Response time: 24/7 — in Bengali and English
You can also visit our FAQ page for answers to common privacy questions.